How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

Do you offer free shipping?

Yes! We offer free UK shipping on qualifying orders. Check our shipping policy page for the latest thresholds and details.

How long does delivery take?

Standard UK delivery typically takes 3-5 business days. Express options may be available at checkout. International delivery times vary by destination.

Do you ship internationally?

Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on your location. Please note that customs duties and taxes may apply depending on your country.

How long does delivery take and do you offer free shipping?

We offer free shipping on orders over a certain threshold. Standard delivery typically takes 3-5 working days within the UK. You'll receive a tracking link by email once your order has been dispatched so you can follow its progress.

Are your smart home and tech products compatible with my existing devices?

Most of our smart home devices are compatible with Amazon Alexa, Google Home, and Apple HomeKit — compatibility details are listed on each product page. For wearables and accessories, we recommend checking the product description for supported operating systems (iOS/Android) and app requirements before purchasing. If you're unsure, feel free to contact us and we'll be happy to help.

What warranty do your products come with and how do I make a claim?

All our products come with a minimum 12-month manufacturer's warranty covering defects in materials and workmanship. To make a warranty claim, please contact us with your order number, a description of the issue, and photos if applicable. We'll assess your claim and arrange a repair, replacement, or refund as appropriate.

How do I track my order?

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number and a link to track your parcel. You can also find your order number in your original order confirmation email. If you haven't received a tracking email within 3 working days of placing your order, please contact us and we'll look into it for you.

What is your return policy?

Please check our return, refund and exchange policy on our policy page.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at ryanmaley1234@icloud.com. Orders that have already been processed may not be eligible for changes.

What is your returns policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return and we'll guide you through the process.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Do you accept store credit?

We accept store credit as a payment method.

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