Returns & Refunds

How to Return an Item

We want you to be completely happy with your purchase. If you're not satisfied, here's how to return it:

1. Contact us within 30 days of receiving your order at hello@thegizmoden.com with your order number and reason for return.
2. We'll confirm your return and provide instructions on where to send the item.
3. Pack the item securely in its original packaging where possible.
4. Ship it back using a tracked service — we recommend keeping your proof of postage.
5. Receive your refund within 5–10 business days of us receiving the item, back to your original payment method.

Conditions

• Items must be unused and in their original condition.
• Items must be returned within 30 days of delivery.
• Sale items may not be eligible for a refund — please check the product listing.

Damaged or Faulty Items

If your item arrived damaged or faulty, please email us at hello@thegizmoden.com with a photo and we'll make it right straight away.

Questions?

Get in touch at hello@thegizmoden.com — we're happy to help.